Frequently Asked Questions

Find answers to common questions about Escape Room Studio. Can't find what you're looking for? Contact our support team.

Getting Started

How do I get started with Escape Room Studio?

Is there a free trial available?

What equipment do I need?

How long does setup take?

Features & Functionality

Can I customize the timer display?

How does the audio system work?

Can I manage multiple escape rooms?

How do digital waivers work?

Pricing & Billing

What payment methods do you accept?

Can I change plans later?

Is there a setup fee?

Do you offer refunds?

Technical Support

What kind of support do you offer?

Is my data secure?

What happens if the internet goes down?

Can I export my data?

Business & Operations

How many players can I manage?

Can I integrate with my booking system?

Do you offer training?

Can I white-label the solution?

Still Have Questions?

Our support team is here to help. Reach out to us and we'll get back to you within 24 hours.